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Learn what works for customer engagement around the world
Now more than ever, if you want to effectively engage your customers across borders—you need a multichannel approach. But how can you accommodate the highly fragmented preferences of those customers? And how can you integrate the array of preferred channels to deliver seamless conversations? Don’t let your customer experience get lost in translation.
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2020년 글로벌 고객 참여 보고서의 최신판이 유용할 것이라 생각합니다.