Open for Business: How Contact Centers Can Win in a Post-COVID World

Learn how to navigate the ‘New Normal’ for your Contact Centers, with special guest industry-analyst Donna Fluss.

In this webinar, you'll learn
  • How to establish a new normal for your business
  • What to consider when establishing new policies
  • How to update your business communications
  • What system requirements to consider
A good watch for:
  • Senior executives
  • Security leaders
  • IT leaders
  • Contact center leaders
Illustration of an contact center agent.
"Once the concerns of contracting COVID-19 pass, [we] expect to see approximately 30% of contact center agents working from home; making this possible will drive another major wave of investments in CCaaS solutions."
- DMG Consullting
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